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F.A.Q.

Frequently asked questions

To help potential clients, I’ve provided answers to some of my most frequently asked questions. If you need any further information or have any questions, JUST Get In Touch.

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What services do you offer?

I create memorable & unique brand identities for clients across the world, elevating them over their competitors through strategy based design & research to maximize client profits.

This often starts by creating a ‘brand identity‘. If you’re interested in getting a quote for this, please see my brand identity questionnaire otherwise you can view my full list of services here.

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What does it cost to hire you?

I have no set price list, but rather I listen carefully to what potential clients require and put together a unique proposal based on their needs. The best way to get a quote or more information is to send me an email outlining your requirements. We can then line up a time to talk in more detail.

It’s also important to remember that you are not simply hiring me to ‘design a graphic’, but rather, to listen to your needs and to build a relationship to help your business grow.

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What exactly will I receive?

This depends on your needs, however in terms of deliverables this could include logo files, stationery, styleguides, website files, social media avatars and so on. You will also receive consultation, support & research on my behalf all throughout the project, and after too.

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How long will the project take?

This depends on the exact needs of a project but a “usual” brand identity project takes about 2-3 weeks. This can be done quicker if necessary, but I generally recommend at least two weeks for most projects, to ensure that the appropriate research and creative output is the best it can be.

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What does the process involve?

The design process is never linear, but in short my process goes similar to this:

Listen to the client & define design brief > Proposal > 50% deposit > Research > Conceptualising > Rendering > Presentation > Revisions > Final 50% > Delivery > Support.

You can read about my design process in full here.

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Can we still work together if we live in different countries?

Yes, business is simply conducted via email, phone and video chat as needed. If you are in the area, then it would be great to meet.

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Do you do all of the work?

Yes, I do all of the work which means when you hire me, you will work directly with me. I do not have any employees or sub contractors, unless specified.

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How do I choose the right designer?

Have you done any work in our industry?

Most probably, however the specific industry does not matter as I adapt my skills, research and process around the client’s needs and industry until the problem has been solved.

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How do you accept payment?

For most projects, I request a 50% down payment to schedule in work. I accept payments via bank transfer, PayPal or cheque. The exact details and terms will be provided in my proposal. The final 50% will be paid on completion of the project, prior to releasing the final artwork.

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When can we get started?

I only take on a few projects at a time to ensure that each client gets their deserved attention. Please send me an email to check my availability, as this changes all the time.

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